Later in May, the Referrals transaction on the NaviNet® web
portal will be upgraded to NaviNet Open, which is the new look and feel that
NaviNet recently implemented for Plan Central. While the workflow remains
similar, you will see the following changes specific to referral submissions
and inquiries:
- Screens may look different.
- The procedure code field will not offer search
capabilities/functionality.
- The search for a refer-to professional provider or facility will be
modified.
A new user guide and webinar describing the transaction in greater detail
will be available soon on our Provider News Center. Look
for an update on NaviNet Plan Central. If you have any questions regarding
these changes, call the eBusiness Hotline at 215-640-7410 for
AmeriHealth Pennsylvania or at 609-662-2565 for AmeriHealth
New Jersey.
Note: All participating providers are required to register for
NaviNet. If you have not yet done so, go to the NaviNet website
to sign up. If your office is currently NaviNet-enabled but would like
training, call our eBusiness Provider Hotline.
NaviNet is a registered trademark of NaviNet, Inc.