We recognize that some AmeriHealth members may have difficulty communicating
because of an inability to speak or understand English. For these members,
AmeriHealth provides free language assistance services through CyraCom? International, Inc.
Please instruct your AmeriHealth patients (or their friend or family member)
who speak languages other than English to call the Customer Service number
listed on the back of their member ID card and follow the prompts or wait to
speak with a Customer Service representative. Members can also call to schedule
telephonic interpreter services in advance of their next appointment.
AmeriHealth also offers free telephone language-line services (TTY/TDD:
711) for members who are deaf or hearing-impaired.