There are occasions when a member's health insurance may be effective before his or her ID card is received in the mail. In this situation, you can still verify the member's eligibility by using the Eligibility and Benefits Inquiry transaction on the NaviNet^® web portal and selecting the "Patient Name/Patient Date of Birth" search type. Members can also print a temporary ID card by logging on to our secure member portal.

For eligibility inquiries, providers in New Jersey may call 1-888-YOUR-AH1 (1-888-968-7241).

NaviNet^® is a registered trademark of NaviNet, Inc.