AmeriHealth recognizes that the physician-patient relationship is at the
heart of patient care. Through health coaching from our Registered Nurse Health
Coaches, the following programs are offered to enhance your ability to provide
coordinated care for your patients and promote integration of care among
members and their families, physicians, and community resources:
- 24/7 Health Information Line. AmeriHealth members can call
anytime to speak with a Registered Nurse Health Coach about general health
questions and concerns. AmeriHealth New Jersey members can call
1-888-YOUR-AH1 and AmeriHealth Pennsylvania members can call
1-800-275-2583.
- Case management. Case management provides support to
members who are experiencing complex health issues or challenges in meeting
their health care goals.
- Condition management. Condition management is available to
eligible members for specific chronic conditions such as asthma, diabetes,
COPD, hypertension, and congestive heart failure.
- Baby FootSteps® maternity program.
Expecting AmeriHealth members can self-enroll in this free program to receive
support from an experienced Registered Nurse Health Coach throughout their
pregnancy. Please encourage expecting AmeriHealth members to enroll by calling
1-800-598-BABY. AmeriHealth also offers obstetrical Registered
Nurse Health Coach support to expecting AmeriHealth members who have been
identified as high-risk to facilitate the best possible outcome.
If you would like to refer an AmeriHealth member to one of the programs
listed above, complete the online physician referral form for AmeriHealth New Jersey or for AmeriHealth Pennsylvania, or call 1-800-313-8628.
AmeriHealth members who are covered through fully insured employer
groups are automatically considered eligible for condition management. Members
covered through certain self-insured employer groups may not be eligible for
the program. AmeriHealth New Jersey members can call
1-888-YOUR-AH1 and AmeriHealth Pennsylvania members can call
1-800-275-2583 to verify their eligibility.