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For your patients who have difficulty communicating because of an inability
to speak or understand English, AmeriHealth provides language assistance
services through the AT&T Language Line. Please instruct these patients (or a
friend or family member) to call the Customer Service number listed on the back
of their member ID card and follow the prompts, or wait to speak to a Customer
Service representative. Members can call to schedule interpreter services in
advance of their next appointment.
AmeriHealth also offers telephone language-line services (TTY: 711)
for members who are deaf or hearing-impaired.
]