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As previously communicated, The Patient Protection and Affordable Care Act,
also known as Health Care Reform, mandates a three-month grace period for
individual members who receive a premium subsidy from the government and are
delinquent in paying their portion of the premiums.
Under this mandate, insurers are required to pay medical claims received during
the first 30 days of the grace period, but may pend medical claims for services
rendered to those members and their eligible dependents during the second and
third months of the grace period. Insurers are also required to notify affected
providers when one of these members enters the grace period. If payment is not
received by the end of the grace period, the pended claims will be denied and
the member?s policy will be terminated.
To comply with the mandate, AmeriHealth will notify affected providers by mail
upon receipt of a claim for services rendered for a member who is within the
second or third month of the grace period. In addition, in April 2014, a new
field called APTC (Advanced Premium Tax Credit) will display within the
Eligibility and Benefits Inquiry transaction on the NaviNet® web
portal to show providers when a member is in the grace period and provide a
status of the member's claims. The APTC field will only display when a member
is in a delinquency status. When the member enters the grace period, the APTC
field will be populated on the Eligibility and Benefits Details screen (as
shown below) with the word "Yes." There will be a corresponding message that
indicates the month of delinquency the member is in and the status of his or
her claims. If payment is not received before the grace period expires, the
member?s policy will be terminated.
If you have any questions about this mandate, please call Customer Service at
1-800-275-2583 for providers in Pennsylvania and
Delaware and 1-888-YOUR-AH1 (1-888-986-7241) for providers in New Jersey. If you have
questions regarding NaviNet transactions, please call the eBusiness Hotline at
215-640-7410 for providers in Pennsylvania and
Delaware, and at 609-662-2565 for providers in New
Jersey.
NaviNet® is a registered trademark of NaviNet, Inc.
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