Claims & Billing
New ID cards for members enrolled with the New York (NY) Access or National Access network

​Starting August 1, 2024, AmeriHealth commercial members with the NY Access or National Access network will receive a new ID card when their plan renews, as part of the transition to our new operating platform.

In addition to the network indicator (e.g., Local Value and Regional Preferred) located on the top right of the card, the new ID cards may show one of these options, depending on the benefits purchased:

  • A Private Healthcare Systems, Inc. (PHCS) logo – for members with National Access
  • Both the PHCS logo and a “New York ONLY" indicator – for members with NY Access

Here are samples* of the new ID cards:

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Note that some members may still have NY Access via GHI Emblem. Their ID card will display this logo:

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*These samples are not final ID card images. They are examples of the current state ID cards with some of the types of network changes.  

New ID cards will be distributed throughout the platform transition as a member's plan renews. Therefore, it's imperative that provider offices do the following:

  • Obtain a copy of the member's ID card at every visit to ensure that you submit the most up-to-date information to AmeriHealth.
  • Verify the member's plan using the Eligibility & Benefits transaction via the Practice Management application on the Provider Engagement, Analytics & Reporting (PEAR) portal.

Although ID cards will be changing, the processes for contracted providers will remain the same. You should continue to submit claims to AmeriHealth, send precertification requests to us, and contact us with any questions related to the National Access network.

Stay informed

We encourage you to frequently visit our dedicated Platform Transition page to stay abreast of upcoming changes.