There are four key roles associated with the PEAR portal:
An Organization Administrator of a third-party vendor/subcontractor for a provider organization (e.g., billing company and clearinghouse) who may have limited access to the licensed materials and license data delivered through the PEAR portal for the provider organization(s). This access will be limited in comparison to that of a provider Organization Administrator. The Organization Administrator is responsible for provisioning access to the PEAR portal and its applications to End Users within the third-party organization. This includes provisioning access to the Location Administrators. The Organization Administrator can add, disable, terminate, or edit End-User access for all locations across the third-party organization.
Organization Administrators should visit the PEAR Help Center and log in to review the PAT training for Third Party Organization Administrators user guide for more on their role.
A portal user that manages PEAR portal access at one or more provider locations. The Location Administrator can add, disable, terminate, or edit End-User access for his/her designated location(s). Only the Organization Administrators can identify Location Administrators. The Location Administrator is an optional role, and there can be unlimited Location Administrators.
Someone in the organization that is granted access to specific PEAR portal applications and roles by either the third-party Organization Administrator or Location Administrator. There is no limit to the number of End Users that can be created.
*Only participating providers in an AmeriHealth network can obtain access to the PEAR portal.