​If your account is locked when attempting to access the Provider Engagement, Analytics & Reporting (PEAR) portal, try these suggestions.

Entering PEAR Log-On Credentials

• Always manually enter your PEAR username and password (including temporary passwords). Please avoid copying and pasting data into these fields.
• Utilize the Forgot Password? option on the PEAR Login screen and re-set your password or ask your PEAR Administrator to re-set your password.

Removing PEAR from Favorites

1. Delete PEAR from favorites or bookmarked sites of your web browser.
2. Clear your browser history.
3. Log onto PEAR at https://pearprovider.com and re-save to favorites.

As a reminder, all PEAR access-related issues should be directed to your designated Organization or Location Administrator, including:

• Password reset
• Locked account – after taking the above steps!
• Access to other PEAR applications or a change to your PEAR role
• Access to view other locations within your organization

If you have additional questions, please contact PEAR support at 1-833-444-PEAR (1-833-444-7327).