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NaviNet Open and EDI: eBusiness hotlines will be discontinued on March 15, 2021

February 10, 2021

Effective March 15, 2021, the eBusiness hotlines for AmeriHealth New Jersey (609-662-2565) and AmeriHealth Pennsylvania (215-640-7410) will be discontinued. Please use the online Provider eBusiness Inquiry Form for AmeriHealth New Jersey and AmeriHealth Pennsylvania for NaviNet® web portal (NaviNet Open) and electronic data interchange (EDI) related issues and questions, or Trading Partner Registration escalations.*

Providers must use the Provider eBusiness Inquiry Form beginning March 15, 2021. All NaviNet Open and EDI inquiries will be answered in the order that they are received.

*Only providers participating in an AmeriHealth network can obtain NaviNet Open access.

NaviNet® is a registered trademark of NantHealth.​​​




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