​​​PEAR PM: Self-service tips – Claim status

December 8, 2021

​We continue to share tips to help providers and their administrative staff prepare for the upcoming self-service requirements that begin January 1, 2022. PEAR Practice Management (PM) offers transactions that can be used daily by your practice to provide efficient patient care. 

TIP #3: Obtaining claim details

Use the Claim Search transaction to obtain details specific to your claim:

  • ​Check date
  • Check number
  • Service codes
  • Paid amount
  • Member responsibility

You can view claims with service dates up to three years back from the current date.

Review the Claim Search & Investigation user guide and eLearning course on the PEAR Help Center to learn more.