Retirement of Clinical Care Reports and Clinical Alerts from NaviNet Open

February 19, 2021

On March 19, 2021, AmeriHealth will retire the Clinical Care Reports and Clinical Alerts features found within the Eligibility and Benefits Inquiry transaction on the NaviNet® web portal (NaviNet Open).

Reports available on PEAR AR

Through the Analytics & Reporting (AR) application within the Provider Engagement, Analytics & Reporting (PEAR) portal, there are several reports available that offer clinical member information. These reports can assist you in proactively scheduling and monitoring care for your patients:

  • Admission Analytics report
  • Attributed Member Snapshot
  • Congestive Heart Failure report
  • Diabetes report
  • Emergency Room and Urgent Care Visit report
  • Gaps in Care report
  • Practice-specific Population Health Dashboard
  • Prescription Adherence

Accessing the reports

For organizations with access to PEAR AR, your Population Health Dashboard will display upon login. The Attributed Member Snapshot reports is found by selecting Report Center, then Attributed Member Snapshot. All other reports noted above are available by selecting Report Center, then Population Health Reporting.

If your organization is not registered for the PEAR portal, you can submit a registration request at www.pearprovider.com.

Learn more

Review the Quick Start Guide and Companion Guides available in PEAR AR by clicking the information (i) icon at the top right of the page, then selecting Help & Feedback.

Frequently asked questions and training resources for PEAR AR are available on our PEAR portal page.

If you have any questions about using PEAR AR or the reports, please submit a PEAR Portal Inquiry form at www.pearprovider.com/providerinquiry/form.

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