Some AmeriHealth patients received a new member ID card for coverage effective in 2021.
Please confirm the member's coverage and eligibility at each visit and before rendering services.
Make a copy of their ID card. Use the most recent member information when submitting claims.
Verify eligibility and benefits. Use the Eligibility and Benefits Inquiry transaction on the NaviNet® web portal (NaviNet Open).* This provides real-time, detailed eligibility and benefits information, including demographics, insurance, and cost-sharing information.
If a member does not have their new ID card yet or forgot it, ask the member to print a temporary ID card by logging on to our secure member portal available at
For your convenience, NaviNet Open* and
amerihealth.com are available seven days a week.
*If your organization has transitioned to use PEAR Practice Management on the Provider Engagement, Analytics & Reporting (PEAR) portal, you can use the Eligibility & Benefits
transaction to view this information.
Additional information and self-service training materials are available in the
PEAR Help Center.
NaviNet® is a registered trademark of NantHealth.