Encourage pregnant AmeriHealth members to enroll in Baby FootSteps®

June 17, 2020

The Baby FootSteps program supports expectant mothers and promotes a healthy pregnancy throughout each trimester. We ask that you inform pregnant AmeriHealth members about the Baby FootSteps program at their first prenatal visit and encourage them to self-enroll by calling our toll-free number,  1-800-598-BABY (1-800-598-2229) (TTY: 711). Upon calling, a Registered Nurse Health Coach (Health Coach) will explain the program to the member and ask her a series of questions to complete the enrollment process.

Once enrolled in the program, members will receive a welcome letter that includes information on how to access educational materials on our secure member website and how to use 1-800-598-BABY (1-800-598-2229) (TTY: 711) for questions and support during pregnancy. In addition, members who are found to have certain health issues or history that may place them at high risk are referred to a Health Coach who is specially trained in maternity care for additional assessment and follow-up. If the assessment identifies the member as high-risk, they may be followed in our High-Risk Pregnancy Condition Management Program.

Resources available

Upon request, a flyer is available to place in the member’s chart and distribute at the first prenatal visit to encourage her to enroll in Baby FootSteps. To order flyers, please submit an online request form for AmeriHealth New Jersey and AmeriHealth Pennsylvania.

Postpartum office visits

As a reminder, postpartum visits should be scheduled 21 to 56 days after delivery. Adhering to this time frame provides the best opportunity to assess the physical healing for new mothers and to answer questions around family planning, if necessary. These visits should be scheduled before members are discharged from the hospital.

If you have any questions about the program, please call Customer Service at 1-888-YOUR-AH1 (1-888-968-7241) for AmeriHealth New Jersey or at 1-800-275-2583 for AmeriHealth Pennsylvania.